About Us

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Our six operating divisions are housed in over 40,000 square feet of self-owned real-estate in the beautiful town of Montrose, California (north of Los Angeles). In 2013, we also opened a new office in Palmdale, California to expand our growing Loyalty Division and to support our disaster recovery plan. Proudly funding organic growth solely from profit and positive cash flow for the first 60 years, Montrose Travel, now part of CTM, remains one of the most financially healthy travel management companies in the United States—ensuring that we will be here tomorrow to back up our promises of today.

Montrose Travel is a fully accredited and awarded travel agency; proud member of the International Airlines Travel Agent Network (IATAN), Virtuoso Travel Network, Cruise Lines International Association (CLIA), and the Airlines Reporting Corporation (ARC). We have received top sales and service awards from every major travel supplier and our clients love our hands-on approach to providing world-class personal service and unsurpassed value. Each of our travel professionals takes great pride in personally handling every aspect of your travel arrangements.

From a history of dramatic change comes our ability to adapt and look to the future — finding answers long before our competitors know the questions. We aim to inspire while others hope; lead when others follow. We're not content to be the passengers on the bus — we're the ones who drive the bus forward. The sheer tenacity that is in the DNA of each person in our company is not something one reads in a book or learns in college; it comes from deep within. We're different. We have Montrose DNA, and with it comes with a deep-seated passion for greatness.

History


Montrose Travel has been in business since 1956. Six months after retiring in February of 1972, Joe McClure Sr. and his beautiful wife Leora purchased the local travel agency, Montrose Travel. Together, they grew the small business by cultivating personal relationships through superior customer service and offering quality products at fair prices. They raised their children, Andi McClure and Joe McClure III, in the agency; exposing them to every aspect of the industry - from working in the brochure room to becoming front line agents and account executives.

In 1989, Montrose Travel had 14 employees and was selling nearly $6 million dollars of travel annually with a customer base that had extended from their local neighborhood to serving all of Southern California.

In 1990, Joe (III), his wife Julie, and his sister Andi purchased Montrose Travel. By August of 1991, a second floor was added to the company's headquarters at 2343 Honolulu Avenue to accommodate rapid growth. Our staff grew steadily despite the recession of the early '90s, our product line has expanded greatly and our customer base became worldwide.

In July of 1994, the company was out of room again and purchased a second building at 2355 Honolulu Avenue to accommodate our Corporate Travel Division. In 1996, we started AIR4LESS (which later became AIR4LESS.com) and purchased our wholesale company, Sportours, from Sport Chalet. Out of room again, we purchased our third building at 2335 Honolulu Avenue.

Throughout the '90s, we focused on growing our independent contractor network – which now includes more than 500 companies and individuals nationwide. In 1998, we further expanded our Independent Contractor reach by opening a branch office in La Cañada, California. Also in 1998, our Vacation Division addressed the niche market of Honeymoons/Anniversaries/Romantic Getaways and designated travel professionals to specialize in these types of experiences.

Our company continued to grow and we closed escrow on our fourth building at 2349 Honolulu Avenue in November 1999, and added an additional 14,000 feet. In January 2001, Montrose Travel's Honeymoon Division was split from our Leisure Division and became its own, and our fifth (at the time), operating division within the company.

In January of 2003, we further split out our Air/Car/Hotel group that primarily handles credit card Loyalty and Rewards Programs from our Leisure Division and created our Loyalty Division, our sixth operating division which continues to grow at a rapid pace. In 2013, we expanded the division with new offices in Palmdale, California.

Although 2001, 2002 and 2003 were very challenging years for the travel industry, with the industry declining upwards of 19% and airlines losing billions of dollars, Montrose Travel remained one of the few travel companies in the United States that was able to buck the trend and posted 16% compounded growth, a feat of which we are quite proud of, and earned us nationwide recognition as a travel industry trendsetter. We earned similar awards and praise for our handling of the 2008 and 2009 economic recession.

In 2008, Montrose Travel became listed on Visa USA's website as being Visa CISP/PCI compliant. CISP (Cardholder Information Security Program) is Visa USA's version of the Payment Card Industry's (PCI) Data Security Standard, which examines multiple aspects of a company's operations, including network security, data integrity standard, physical access controls and process and policy review. All of our customers can have peace of mind knowing their credit card data is safe and secure.

Firmly established as one of the Top 40 Travel Management Companies nationwide with over $270 million in gross sales and no debt on our balance sheet – making it one of the most financially stable travel management companies in the United States; Montrose Travel has come a long way since 1956.

In 2016, the agency and over 40,000 square feet of self-owned buildings merged with the global travel powerhouse, CTM (Corporate Travel Management). Throughout the years and continuing today with CTM our top priority is to provide world-class personal service and unsurpassed value. We will continue to recruit excellent talent to join our family and we will continue to think big and set big goals, because big goals lead to historic achievements previously thought impossible.

We — those with this special thing we call Montrose DNA — have the capacity now, as we've had in the past, to do what needs to be done to win. Our company, our family, is strong and will not be divided.

Please email your feedback to: customerservice@montrosetravel.com

Give the Gift of Travel!

There's no better gift than that of a new destination, vacation retreat or cultural experience.

"To travel, to experience and learn: that is to live." - Nepalese mountaineer, Tenzing Norgay

Travel vouchers are available for any amount and can be used for any service or travel booking we offer. Contact our Travel Specialists to help you discover our many vacation and travel options. Our vouchers are flexible, easy to use and can be customized for any occasion. The possibilities are endless!

Purchase a travel voucher for...

  • Employee Awards
  • Birthdays
  • Anniversaries
  • Weddings
  • Graduations
  • and more!

Call or email us today and give a gift they will never forget... a wondrous gift of travel.

We value your privacy. As such, we understand that making purchases online involves trust on your part. We take that trust seriously and make it our highest priority to ensure that your personal information is held in the strictest confidence.

  • Our agency retains only that information which you voluntarily give to us.
  • We use your personal information only for the purpose of responding to and processing your travel request.
  • We will only share your personal information with authorized suppliers that perform specific functions on our behalf as required by you.
  • We will not ever sell your personal information to any third party.
  • We provide you with the choice and the control over the collection and use of your personal information. You may update, correct or remove your personal information at any time.
  • We make this Privacy Policy available to you on our home page and at every point where personal information is being requested.
  • And, to provide you with the best available quality service; your call may be recorded.

The information we collect

This notice applies to all information collected or submitted on this website. On some pages, you can purchase travel, make travel requests, and register to receive marketing specials. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you would like to refer a friend to our agency, you will need to submit that individual's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Email address
  • Phone Number

Traveler profile information

We collect personal information in the form of a profile when a reservation is made. In addition to personal information, we may also collect personal preferences such as seat requests, special meal requests, frequent flyer programs and membership numbers.

If you are purchasing travel for someone other than yourself or for someone who is accompanying you on travel purchased through us, we may collect personal information about that individual also. Please obtain the consent of other individuals prior to providing us with their personal information.

The way we use information

We use the information you provide about yourself when placing a travel reservation only to complete your request. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to confirm a reservation and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete your travel request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our marketing specials as well as updates on new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You can unsubscribe from this service by either sending an email with "unsubscribe" in the subject line through our Contact Us page that includes your associated email address and street address or by following the instructions on the email you receive.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of cookies

When you visit our site, we may place a "cookie" on your personal computer. A cookie is a small data file that is transmitted between computers to help us recognize you when you return to our website. Any information stored in the cookie is encrypted, so no one can view the data it contains through unauthorized access to your computer. Most Internet browsers automatically accept cookies. You can, however, instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from any site you may visit.

We may also have third-party advertisers on our site. The third-party advertisers are required to perform a rigorous approval process to ensure a secure site structure. No personal information about you is shared unless you give us permission to do so. Third-party advertiser may use anonymous information about your visits to their site in order to provide advertisements about travel-related goods and services in which you may be interested.

How you can access or change your personal information

You can access all your personally identifiable information that we collect online and maintain by reviewing My Profile information. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Children

Any minor - under the age of 18 - is not eligible to register for or use the services of this website. We encourage parents to play a central role in their child's online activities and should monitor the sites visited to ensure the child's privacy is being protected.

Changes to our privacy policy

This Privacy Policy was produced and posted on September 29, 2003. We reserve the right to modify or amend this Privacy Policy at any time and for any reason. If changes are of a material nature, we will prominently display those changes prior to implementing the change.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us.

Partnerships for Success

We operate with high integrity. We've got your back.

ARC

The Airlines Reporting Corporation is an airline-owned company offering travel products and services, ticket distribution and settlement through a variety of channels in the United States, Puerto Rico and the U.S. Virgin Islands. ARC is the information hub of the $85 billion travel industry.

ARTA

Association of Retail Travel Agents - Designed to be the one-stop resource for professional travel retailers, ARTA has agent tools, columns and articles on selling travel and the travel business.

ASTA

American Society of Travel Agents is the world's largest association of travel professionals. Their 20,000-plus members include travel agents, tour operators, cruise lines, hotels, car rental companies, etc. They are the leading advocate for travel agents, the travel industry and the traveling public.

CLIA

Cruise Lines International Association - the official trade organization of the cruise industry, Cruise Lines International Association (CLIA) also works in partnership with nearly 17,000 affiliated travel agencies throughout North America to ensure the highest caliber of cruise sales expertise and service for cruise vacationers.

Virtuoso Travel Network

Virtuoso is a network of the best luxury travel agencies with more than 15,200 members worldwide. They represent the best of the best in travel, with an extensive portfolio of preferred partners. Members of the consortium have access to global connections and VIP status with various travel suppliers.

IATA

International Air Transport Association - Originally founded in 1919, IATA brings together approximately 265 airlines, including the world's largest. Flights by these airlines comprise more than 95 percent of all international scheduled air traffic.

IATAN

International Association of Travel Agents Network - IATAN's mission is to promote professionalism, administer meaningful and impartial business standards, and to provide cost-effective products, services and educational programs that benefit the travel industry.

NACTA

The National Association of Career Travel Agents (NACTA) is the foremost Travel Industry Association dedicated to providing the finest education, training, networking and representation in support of Career Travel Consultants.

PATH

The Professional Association of Travel Hosts, Inc. (PATH) is the only travel industry association with a membership comprised of the leading top U.S. Host Agencies. Members adhere to strictly enforced operating standards and business practices.

ASTA

American Society of Travel Agents - ASTA's Green Program consists of educational and promotional resources that enable travel agents and suppliers to increase their knowledge of travel's impact on the environment and highlight to consumers their commitment to keeping travel an environmentally friendly business.