Joe McClure and his team have built a small mom-and-pop travel agency into a powerful $250+ million travel management company, now ranked as one of the largest in the United States. After earning his BS from California State University, Northridge and his MBA in Marketing and Finance from the University of Southern California, Joe worked in Finance for the Coca-Cola Company and in Product Management for the Dole Packaged Foods Company. Joe's wife, Julie, is the CFO of Montrose Travel. They have two beautiful children, Marissa and Joey IV.
Chief Financial Officer
After graduating from high school on the beautiful island of Maui, Julie ventured to Loyola Marymount University to get her BS in Accounting. Upon graduating, Julie became a Certified Public Accountant (CPA) and received her public accounting experience with Peat Marwick Mitchell in Los Angeles. From there, Julie became the Manager of Accounting at First Deposit Corporation in San Francisco. Now with Montrose Travel since 1989, Julie has two beautiful children and one challenging husband. Most recently, Julie was honored with the CFO of the Year Award by the San Fernando Business Journal.
Co-President of Montrose Travel and President of MTravel
Andi began her career in the travel business by being introduced to the brochure room annual cleaning process at a young age! Prior to joining Montrose Travel as an adult, she received her BS in Marketing at California State University, Northridge in 1983 and her MBA in Marketing and Finance from the University of Southern California in 1985. Upon graduation, she worked at Hunt-Wesson Foods as the Product Manager of Peter Pan Peanut Butter, followed by several years at the Kellogg Company managing several large cereal brands, including Frosted Flakes. In 1990, she and her brother, Joe, rejoined Montrose Travel and have lead the company through years of growth. Andi currently oversees MTravel, our home-based agent and independent contractor programs and Top 5 Host Agency. She married her husband Dave in 2000 and they are the proud parents of Jessica, David and one cute cat, Benjy.
Director, Web Development
Born and raised in Algeria, Moumene completed his degree in Electrical Engineering/Telecommunication from the National Institute of Electricity and Electronics, Algeria, in June 1994. Post-graduation, Moumene relocated to the United States to further his career. It wasn't long before AIR4LESS.com, a division of Montrose Travel, discovered Moumene and snatched him off the market. After working as a successful travel professional until 1998, Moumene was promoted to help design, program and develop AIR4LESS.com's Desktop, Point of Sale, Quality Control and Automated Ticketing applications.
After completing his work with AIR4LESS.com, Moumene joined Montrose Travel as a lead developer, helping to build the company's many websites. In July of 2007, Moumene was promoted to manage Montrose Travel's entire website design and development group.
Director, Loyalty Solutions
Jamie joined Montrose Travel in 1995 and has been a leader throughout the company. After her success on both the Leisure Division and Corporate Division sales teams, she was promoted in 2000 to lead the Marketing Department. In May 2001, she began managing the Leisure sales team. With a track record of continued success, by 2002 Jamie gained greater responsibility and took ownership of all of Montrose Travel's Loyalty program relationships. She has since lead the implementation of each of our multi-million dollar credit/debit card rewards programs and continues to maintain direct responsibility for our Loyalty Solutions, Marketing and Leisure sales teams. Jamie is a graduate of California State University, Northridge.
Director of Operations, Corporate and Loyalty Divisions
Miguel started working with Montrose Travel in 1994 as an assistant, where he quickly worked his way up to be a seasoned corporate travel counselor. In 1997, Miguel became the Supervisor of Montrose Travel's Commercial Division and then became its Manager in 1999. Being responsible for the day-to-day in-house operations of his Division, Miguel has done a superior job of training and motivating his staff with the ultimate objective of constant and consistent customer service and satisfaction. In January 2004, Miguel took on the responsibility of Loyalty Rewards Manager. Additional responsibilities have been added to Miguel's job and he has been promoted to Director of Operations for both our Corporate and our Loyalty Divisions.
Director of Accounting
Kathy graduated from the University of Santa Barbara in 1997. Post graduation, she moved to northern California where she worked as an Accounting Operations Supervisor for a travel company located in the Silicon Valley. Kathy and her husband, Scott, moved back to Southern California in June 2000 to be closer to family. In July 2002, Kathy joined Montrose Travel as the Manager of Accounting. She enjoys a good challenge in her job and strives to automate the processes of accounting. Her favorite part of her job is seeing a project that will improve efficiencies and results come to completion.
Kathy and Scott are the proud parents of two tenacious, outgoing boys, JJ and Lucas. Kathy enjoys staying active and playing sports with her sons.
Director, Process Development and Quality Assurance
Donna began her career as a travel agent in Washington D.C. in 1982, with the desire to "see the world." The sun and the fun of California brought her to Los Angeles in 1989, where she has worked in various positions for some of the key travel agencies in the area. Since joining Montrose Travel in 1997 as the Manager of the Offline Automation Department, Donna's responsibilities target offline technology, including quality control and all agent-facing applications and automated process efficiencies.
In November 2010, Donna was promoted to Director of the department, which was renamed the Process Development and Quality Assurance Department.
Manager, Training and Agent Development
Kate began her travel career with Delta Airlines as a gate agent at Burbank Airport. She wanted to become more involved with the traveler's decision-making process and Montrose Travel gave her that opportunity in 1989. Kate started as an assistant (trainee) and worked her way up to handling worldwide vacations. In January of 1998, Kate realized her dream of developing a Honeymoon Division. In July of 2003, she became Manager of the Leisure Division. In August of 2012, understanding the need for strong agent training, Kate utilized the knowledge she gained to join the Training and Development Team. She embraced this new venture, and now works with all divisions of Montrose Travel.
Business Development/Key Account Manager - Groups/Meetings/Incentive Division
Nancy graduated from Woodbury University with a Bachelor of Science in Professional Arts, specializing in Interior Design. She had her own interior design company for a year, but decided to pursue her love of travel and began working in the travel industry in 1972. Three years later, Nancy joined Montrose Travel, where she has held many positions for almost four decades. However, her true passion has been working with groups. She started the Groups/Meetings/Incentive Division and was the Manager of that division until she semi-retired in 2003. Realizing that retirement was not for her, she returned full-time in 2006 as the Group Division's Business Development Manager/Key Account Manager. Occasionally, Nancy takes advantage of her interior design training when she puts on her meeting planner hat; those floor plans are a breeze with her background. She was one of the first travel agents in the world to be awarded the title Master Cruise Counselor and having sailed on over 200 cruises, Nancy is truly a cruise expert. She and her husband Ira have a daughter, three granddaughters, two miniature dachshunds and two black cats.
Manager, Dispatch Department
Born and raised in Slovakia, Igor obtained his diploma in Hotel & Catering studies and postgraduate certification in Accounting and Information Technology at Hotel Academy. He left Slovakia in 1996 to find better career opportunities and settled in London for six and a half years, where he ran his own employment agency.
In 2002, Igor accepted temporary positions with Montrose Travel as the Dispatch Supervisor, and then served as the Marketing and Product Specialist in our Commercial Division. In 2004, Igor returned to a permanent designation as the Dispatch Supervisor. His strong organizational and cost control skills ensure the highest level of customer service in the all-important document delivery and direct mail portion of our business.
In December 2010, Igor was promoted to Manager of the Dispatch Department. He has done a remarkable job of managing and streamlining the incredible amount of inbound and outbound mail generated daily, managing the company's multi-million dollar credit card reward programs and its start-to-finish online/offline orders fulfillment. Igor also supports the past-due commission collection efforts and helps design and optimize complex Access database financial reporting structures for senior management, division managers and service level agreement compliance.
Manager, Supplier Relations
Melissa began her career in the travel industry in 1994 in reservations for Qantas Vacations and then moved into airline database management. She spent the past 12 years with Brendan Vacations holding positions in the ticketing department, as Manager for their Air Consolidation division, and in Marketing as Manager for Partner Relationships. Her current position is Supplier Relations Manager in Montrose Travel's Commercial Division. She and her husband Justin have a sweet little boy named Trent and twins, Tatum and Devan.
Manager of Operations, Group Division
Melissa joined Montrose Travel in 1996 after working at Nordstrom for 7 years. Deciding to make her love of travel a career, she began as a Leisure Division assistant. After a short time she moved to the Groups/Meetings/Incentives Division, where she found her true calling. Within a year she was promoted to Group Coordinator, which led to her becoming the Lead Agent in the Group Division. In July of 2003, she was promoted to Supervisor of the division after her Manager retired. Soon after, in January of 2004 she was promoted to Manager of the Groups/Meetings/Incentives Division and has grown the department while maintaining its excellent customer service.
Manager - Leisure and Romance Division Operations
Daren joined Montrose Travel in 2007 looking for his niche in the travel industry. He initially began in our Agent Process and Customer Support Department. With a fervent and competitive spirit, and a desire to learn the business, Daren quickly rose to leadership within the department. Shortly thereafter, Daren became a Supervisor in our Leisure Division. Daren’s competitive nature and lack of complacency consistently exemplified significant change and growth. This led him to his increased present-day responsibilities as Operations Manager. His zeal to lead the division to success has earned him travAlliance's "Rising Star" award as one of the industry's top young professionals under age 35. His dedication and passion for operational excellence is a driving force behind our Vacation Division's goal of delivering a customer-friendly, memorable and reliable product from start to finish.
Executive Assistant to the President
Nicole joined Montrose Travel in the Commercial Division as a receptionist in July 2001. In March of 2002, she took on the position of Executive Assistant to the President and joined Montrose Travel's Management team. In addition to working with Joe, Nicole works very closely with both the Leisure and Corporate receptionists to make sure we are providing the highest level of customer service.
Manager, Leisure Sales & Marketing
Chris joined Montrose Travel in 2012 to lead the Marketing department as well as direct the company's CUonVacation and MembersOnVacation brands, serving credit unions and affiliate groups with a private-label travel benefit program. Having an entrepreneurial background outside of the travel industry, Chris brings a diverse range of experience to the company. He previously served as Chief Operating and Marketing Officer of an entertainment company under the Universal Music Group umbrella. He has coordinated national marketing campaigns for both new and established Grammy-winning music artists; formed alliances with TV networks including Fox Broadcasting, MTV, and Univision and lead publicity campaigns that garnered exposure in The New York Times, Billboard, Village Voice, Today Show New York, and more. Chris has also lead private investment rounds, raising over $5 million in equity funding. Concurrent with his former position, he served as a marketing consultant to companies in film & television, music distribution, consumer goods and fine dining. He is a 1994 graduate of the University of Southern California's Marshall School of Business.